How do I reconnect my DuraCharger to Wifi?

If your DuraCharger has disconnected from your Wifi, follow this step by step guide to connect your charger:

• Restart the charger and stand within close proximity

• On your phone/device:

  • Go into your wifi settings, disconnect and forget your home wifi network (be sure to make note of your home wifi password in case your phone does not store this.)

  • Connect to the charger’s wifi network (this will be your charger's serial number that starts with SNXXX and can be found on the side of your DuraCharger)

  • If you’re prompted to input a password, please type in admin123 (all lowercase)

• Open your browser and in your url address bar, type in 192.168.4.1 and click enter. This will then open a log in page

• When on the log in page:

  • Enter the 4 digit password (also found on the side of your DuraCharger) and click log in

• On the charger homepage, check:

  • Server status is connected

  • Network status is online
    

  
  

• If the server status is not “Connected”

  • Scroll down and go to network settings

  • At the bottom, find the address starting with WSS://ocpp16.

  • Change it to WS://ocpp16

  • Click confirm

• Wait 15 minutes for the update to download.

• Confirm there is only a green light on the EV charger
  

If Network status is Offline, follow the same steps above:

• Scroll down and go to Network Settings

• Check wifi name and password are inputted correctly then select Confirm

If you have changed your wifi to a completely new provider, make sure that it is 2.4ghz that you are connecting to, and check if they have any firewalls that could be blocking it.