---
title: How do I get my Duracell Energy app login credentials as an installer?
description: In order to access the Duracell Energy app you will need your login details
---

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1. [Duracell Energy Support Hub](https://faq.duracellenergy.com/?hsLang=en)
2. [Installer](https://faq.duracellenergy.com/installer?hsLang=en)
3. [App](https://faq.duracellenergy.com/installer?hsLang=en#app)

# How do I get my Duracell Energy app login credentials as an installer?

As part of the onboarding process to become an Approved Duracell Energy Installer, you will receive training and login credentials as part of the welcome package. This will be a specific login for your installation company, and all installers working under your company name will use the same login details. If you are unsure of these details, you can reset your password via the Duracell Energy App.

- [Homeowner](https://faq.duracellenergy.com/homeowner?hsLang=en#main-content)

    - [Manuals & Guides](https://faq.duracellenergy.com/homeowner?hsLang=en#manuals-guides)
    - [Top FAQs](https://faq.duracellenergy.com/homeowner?hsLang=en#top-faqs)
    - [Further support (Click below)](https://faq.duracellenergy.com/homeowner?hsLang=en#further-support-click-below)
    - [Inverter](https://faq.duracellenergy.com/homeowner?hsLang=en#inverter)
    - [Battery](https://faq.duracellenergy.com/homeowner?hsLang=en#battery)
    - [App](https://faq.duracellenergy.com/homeowner?hsLang=en#app)
    - [EV Charger](https://faq.duracellenergy.com/homeowner?hsLang=en#ev-charger)
- [Installer](https://faq.duracellenergy.com/installer?hsLang=en#main-content)

    - [Video Guides & Manuals](https://faq.duracellenergy.com/installer?hsLang=en#video-guides-manuals)
    - [Top FAQs](https://faq.duracellenergy.com/installer?hsLang=en#top-faqs)
    - [Further support (Click below)](https://faq.duracellenergy.com/installer?hsLang=en#further-support-click-below)
    - [Inverter](https://faq.duracellenergy.com/installer?hsLang=en#inverter)
    - [Battery](https://faq.duracellenergy.com/installer?hsLang=en#battery)
    - [App](https://faq.duracellenergy.com/installer?hsLang=en#app)
    - [EV Charger](https://faq.duracellenergy.com/installer?hsLang=en#ev-charger)

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