When reviewing the last updated time in the app you might be displayed with an error. Depending on the error you maybe able to resolve this, be required to contact your installer or contact our support team.
Below are the errors you maybe displayed with.
Invalid Serial Number: Check the serial number of the registered Inverter or EV Charger via the Account Information tab. You can locate the product serial number on the actual product. If you are unable to locate this speak with your installer.
No Readings Available: - Check your Inverter/EV Charger is connected to the internet.
Error: Contact our customer service team – 01386 577845